Ten categories, one honest score each. It tells us where the money and the hours are leaking — and it tells you, whether or not you ever work with us.
For businesses with 50+ employees. No cost, and no sales pitch to get it.
Prefer paper, or want to pass this round the office? There is a fillable PDF of the Pain Index — it types in your browser or in Acrobat, prints cleanly, and the Book button works inside the file.
Download the fillable PDFMost mid-market technology spend grows by accretion — a renewal here, a new tool there — until nobody can say what is being paid for or whether it still fits. This is the same assessment our advisors run, in the same order. Score each category honestly; the small things your team stopped reporting count double, because they have already been priced into everyone's day.
Fill in the contact card at the top of the page and press Save my progress. From that point everything saves as you go, so you can close this and come back whenever you like.