Replacing a phone system, or finally retiring a PBX that has outlived its warranty. We hold agreements with hundreds of providers, and the useful part is what we do with that: we rule out everything that does not suit your seat count, your sites and your requirements, then take real all-in pricing from the handful that do. You get a shortlist and a straight recommendation, not a pile of proposals.
Tell us your seat count and what's driving the change. We come back with the providers that genuinely fit and the real all-in numbers — not sticker prices.
Your details are with us and we'll come back to you the same business day.
One thing makes that conversation far more useful. Five minutes on the phone questionnaire and the call stops being an interview — we arrive already knowing what you have, what you're paying and what is actually broken. What you just typed is already filled in for you.
Start the 5-Minute Questionnaire →Anything you don't know, leave blank — “not sure” is a useful answer. Or book a 30-minute call and we'll cover the same ground live.
Your phone system does get installed, ported and cut over, and we run that project end to end — the provider's engineers do the work, we hold them to the schedule and to what they promised in writing. What we do not do is sell you the hardware, which is exactly why we can tell you when the cheapest quote is the wrong one.
The part worth doing carefully is the twenty minutes before you pick anyone. Choosing what to install is where the money is won or lost — the install itself is a Tuesday. If you already know exactly which platform you want, we will still price it against the market and tell you if you are being quoted fairly.
An on-premises PBX with no parts, no support contract and one person left who understands it. We map what it is actually doing — including the analog lines feeding the alarm and the elevator — before anyone quotes a replacement.
The system was right at forty people and is wrong at a hundred and forty. Usually the fix is not the same vendor's next tier up, and they will not be the ones to tell you that.
The contract auto-renewed, or is about to, at a number nobody agreed to. There is a notice window and it is nearly always shorter than people think. Send us the date first.
Replacing a phone system is normally four months of work that has nothing to do with your actual job. We take that entire workload off your desk. This is the part we do instead of you.
Every provider quotes a per-seat number. Almost none of them quote what lands on the invoice. Set your seat count and the rate you were quoted — every government figure here is published and sourced, and every one of them is on the sheet we hand you before you sign anything.
Government charges plus one illustrative provider fee. Does not include implementation, number porting, handsets, network work, E911 setup, training, parallel running during cutover, or add-on licences — those are listed below. This is the floor, not the total.
Houston, Texas · rates current 26 August 2026
Recovery fee shown as an illustration — providers set their own and do not publish them. Sales tax modelled on the provider's charges only; government pass-throughs excluded, and local sales tax cannot be charged on interstate long-distance charges, so your effective rate may be lower. TUSF modelled on the intrastate share implied by the federal safe harbor — carriers allocate differently. Sources: FCC DA 26-546, FCC 06-94 ¶32, PUCT TUSF, Greater Harris County 9-1-1 FY2026, Texas Comptroller Pub. 96-339.
Your invoice will differ. Providers apply these differently and add their own. The only way to get your real number is to put your quote in front of someone who reads these for a living.
Almost every quote you receive will be missing this, and almost every invoice will have it. It goes by several names — Regulatory Recovery Fee, Regulatory Cost Recovery, Compliance and Administrative Cost Recovery — and it is charged per seat, per month, on top of the taxes. Providers set the amount themselves, and some charge a good deal more than the government charges they are nominally recovering. Ask for it as a dollar figure before you sign, not as a line on your first bill.
RingCentral's own fee disclosure says of its Administrative & Infrastructure Cost Recovery Fee: “this fee is not a tax, nor is it mandated by any level of government or government agency.” Its e911 service fee page says the same thing. Ringover publishes the actual amounts — $2.97 per user per month recovery fee plus $0.97 e911, which is $3.94 a seat that no government ever asked for.
These are quotes from the providers' own published agreements, not our characterisation of them.
On early termination you owe “all sums remaining unpaid for the Services for the remainder of the then-current Term plus related Taxes and fees.” The full remaining term, not a penalty.
Early termination fees “can range up to the total price of your service contract.” Published in the fine print under the advertised monthly rate.
The agreement names an “early termination fee (‘ETF’)” in its fee list — and then publishes no amount and no formula anywhere in the document.
We checked thirteen major providers' own pricing pages on 4 August 2026. Most do publish a starting rate, which is useful and we will say so. These four make you talk to a salesperson before you learn anything — and a starting rate you cannot see is a starting rate you cannot compare.
Not a single dollar sign anywhere on the plans page. Every product card reads “Chat with Sales” or “Request a Quote.”
Four plans on the pricing page, four “Contact Sales” buttons.
A free tier at $0, and then “Let's talk” for anything you would actually run a business on.
No tiers published at all. The pricing page is a form.
Checked on each vendor's own pricing page, 4 August 2026, and re-checked before every engagement. The nine that do publish start between $10 and $29 per user per month — before any of the taxes and fees modelled above, and before hardware.
It is not a tagline, it is what we actually do, in order. Three steps, about three weeks, and you keep everything we produce whether or not you ever use us.
“We leverage our network of hundreds of technology providers, elevate your business with the right solutions, and transform your technology investments into measurable business results.”Kevin Johnston · Technology Consultant, NETIT Solutions
This is the part that is hard to build and easy to underestimate. We carry agreements across hundreds of providers, and we know who is genuinely good at what — which one is strong in multi-site retail, which one falls over above two hundred seats, which one has an engineer in Houston. Whatever your problem turns out to be, we can put the right provider in the room without you starting a search.
Copper lines become digital ones. An old T1 becomes fiber. A PBX nobody can get parts for becomes a platform your team can actually use from a phone. This is not change for its own sake — it is more capability for the same money or less, which is the only version of an upgrade that survives a budget conversation.
Sometimes the win is the bill. You were spending a certain amount a month and now you are spending less, with a better estate than you had before. Sometimes the bill barely moves and the win is somewhere else entirely: four hours a week your office manager stops spending on hold with a carrier, a renewal you stop sleepwalking into, one number to call when something breaks instead of three, or the same money buying twice the capability. Lower cost, less friction, or more for the money — at least one of the three, in writing, before you sign anything. If we cannot get you any of them, we will tell you that too, and that is a real answer we have given before.
That is the entire point of using an advisor. We are not a reseller with one product to push and we do not hold inventory, licenses or margin on anything below. When we bring you three, it is because everything else was ruled out on your requirements, your seat count or your service address — and we will tell you exactly which and why.
Portfolio accessed through NETIT's distributor agreements. Availability varies by service address and by provider; we confirm what is genuinely orderable at your location before it reaches your shortlist.
Thirty minutes with an advisor who has no product to sell you, no installer to dispatch, and no reason to steer you anywhere except the right answer.